1. Acceptance of Terms
By accessing and using CloudSoft365 ("the Website"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Website. These terms apply to all users, including browsers, customers, merchants, and contributors of content.
2. Definitions
- "Website" refers to CloudSoft365, accessible at cloudsoft365.com
- "We", "Us", "Our" refers to CloudSoft365
- "User", "You", "Customer" refers to any individual accessing the Website
- "Digital Products" refers to eBooks, software, templates, courses, graphics, and other downloadable digital goods
- "Services" refers to all services provided through the Website
3. Account Registration
To purchase products, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Providing accurate and complete registration information
We reserve the right to suspend or terminate accounts that violate these terms.
4. Products and Pricing
- All digital products are delivered electronically via download
- Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes
- We reserve the right to change prices at any time without prior notice
- Product images are for illustration purposes only and may differ slightly from the actual product
- Product descriptions are provided in good faith but may not be exhaustive
5. Orders and Payment
Payment processing is handled by our trusted payment partners:
- RazorPay — For UPI, Credit/Debit Cards, Net Banking, and Wallets
- Stripe — For International payments and Credit/Debit Cards
By making a payment, you agree to the terms of service of the respective payment gateway. We do not store your card details on our servers. All payment information is encrypted and processed securely.
6. Delivery of Digital Products
- Digital products are delivered instantly upon successful payment confirmation
- Download links are sent to your registered email address
- You can also access your purchased products from your account dashboard
- Download links remain active for a limited period as specified at the time of purchase
- We are not responsible for delivery failures due to incorrect email addresses provided by the user
7. Refund Policy
All sales of digital products are final and non-refundable. Due to the nature of digital products which are delivered electronically and can be downloaded immediately, we do not offer refunds once the product has been delivered. This policy is in accordance with the terms of service of our payment gateways (RazorPay and Stripe) and applicable consumer protection laws for digital goods.
Exceptions may be made only in the following circumstances:
- The product is defective or corrupted
- The product does not match its description
- Duplicate purchase due to technical error
Refund requests must be submitted within 7 days of purchase by contacting our support team with your order details and reason for the refund request.
8. Intellectual Property
- All digital products and content on this Website are owned by CloudSoft365 or its licensors
- Purchasing a product grants you a non-exclusive, non-transferable license to use the product
- You may not redistribute, resell, share, or commercially exploit any purchased products
- You may not modify the products for resale purposes
- Personal use is permitted; commercial redistribution is prohibited
9. User Conduct
You agree not to:
- Use the Website for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Website
- Interfere with or disrupt the Website's infrastructure
- Upload malicious content or viruses
- Scrape, crawl, or use automated tools to extract data from the Website
- Impersonate any person or entity
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- CloudSoft365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim
- We are not liable for any loss of data, business interruption, or computer damage resulting from use of our products
- Products are provided "as is" without warranties of any kind
11. Indemnification
You agree to indemnify, defend, and hold harmless CloudSoft365, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
13. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after changes constitutes acceptance of the updated Terms.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
- Email: info@cloudsoft365.com
- Website: https://www.cloudsoft365.com